Business Development Manager – Ref: BM/BD/28/11/17

Application Deadline: December 15, 2017

This job is no longer receiving applications.

Reports to the Chief Financial Officer. The incumbent supports CIDRZ’s sustainability agenda through the implementation of income generating activities The Business Development Manager will play an instrumental role in solicitation for new business and the management of units making up income generating activities. Other key components of this role include conducting of market intelligence, relationship building with potential clients and supervision of staff. The incumbent will liaise closely with Finance and other departments under Operations to report on business development activities, income generated and the growth of the IGA business lines.       

Main Duties

Business Development and Marketing

Maintain good working relationships with internal and external clients. Source for new business by working closely with other relevant internal departments (e.g. Grants & Contracts, Facilities, Procurement, Programmes, etc.) to ensure maximization of internal opportunities on various business lines (e.g. venue hire, vehicle hire, health promotion and training, consultancy, etc). Drive business development by identifying new opportunities (external) and executing marketing plans. Participate in pricing of products/services.

Service Provision and Client Retention

Conduct regular surveys to assess client satisfaction and identify any challenges. Ensure delivery of prompt and quality services to clients across all business units under IGAs. Ensure availability of all resources needed to offer full and complete services by business units under IGAs. Schedule allocation of shared services or resources to different clients in line with their workplans.

Business Planning and Financial Management

Responsible for adherence to internal control policies and standard operating procedures (e.g. service requisition, invoicing, accounts receivables, accounts payables, etc.). Preparation of management reports at agreed regular intervals (e.g. monthly B2A, cash flow, debtors, creditors, etc.) and on adhoc basis. Management of audits of all business units under IGA. Management of all tax affairs of business units under IGAs. Cash flow management – prudent management of cash resources to ensure availability of liquidity to fund IGA operations. Pricing – review and advise on optimal pricing for current and new business services.

Responsible for the formulation and regular update of policies and procedures for the business units under IGAs. Preparation of periodical budgets for all business units under IGAs. Forecasting of operating results.


Ensure all SOPs are in place. Development and monitoring of performance management indicators. Management of staff performance.

Qualifications and experience

Degree in Business Administration, Finance, Project Management or other relevant field. At least 3 years’ relevant work experience. A Master’s Degree is an added advantage. Excellent communication, leadership and interpersonal skills. Good marketing and business development skills. Good report writing skills.

Suitably qualified candidates are invited to apply; however only shortlisted candidates will be contacted. Please send application letter quoting the reference number above, relevant academic and professional certificates, and detailed CV with day-time telephone number(s) to: CIDRZ Human Resources Director, PO Box 34681, LUSAKA or email:

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