The Investigators of the Better Information for Health in Zambia (BetterInfo) study would like to recognize the guidance and support received from the Government of the Republic of Zambia, through the Ministry of Health, for the opportunity to implement the BetterInfo study in 30 public health facilities across the Lusaka, Southern, Eastern, and Western Provinces of Zambia and to the Bill & Melinda Gates Foundation for their vision in not only funding the study, but providing technical guidance for this important study to improve patient retention in the national HIV program.

We also thank the BetterInfo Advisory Committee members who shared their experience and guidance to ensure that the study was of the highest quality, and of course to the study participants and Ministry of Health staff at all levels who shared their time, thoughts, and experiences to inform the study findings. Finally, we thank the BetterInfo staff and the wider Centre for Infectious Disease Research in Zambia (CIDRZ) staff for their valuable contributions made to produce this Toolkit.

We hope that this BetterInfo Toolkit clearly demonstrate the activities and tools used in the BetterInfo study to enable other program implementers or researchers to effectively use them to achieve accurate estimates of true patient outcomes in their HIV Care and Treatment programs.

Dr Izukanji Sikazwe MBChB, MPH
Co - Principal Investigator
Chief Executive Officer, CIDRZ

14^th November 2017