ART                 Anti-Retroviral Therapy

CIDRZ             Centre for Infectious Disease Research in Zambia

EMRS             Electronic Medical Record System

ERP                Enterprise Resource Planning

GRZ                Government of the Republic of Zambia

HCW               Healthcare Worker

HIV                  Human Immunodeficiency Virus infection

IQR                 Inter Quartile Range

LTFU               Lost-to-Follow-Up

MoH                Ministry of Health

MRS                Medical Record System

SOP                Standard Operating Procedure